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White Papers : SPSS, Inc. : Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

SPSS, Inc.

Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.

Tags : spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics
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Published:  Mar 31, 2009
Length:  3
Type:  White Paper

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